Digital Media Communications Design and
​Accessibility Compliance Consultant

Digital Outreach/Engagement and Online Instructional Design

Digital outreach is conducted over digital platforms, including websites, social media, chat sessions and email campaigns with community members and organizations, PowerPoint presentations, and more. Outreach is done for an organization to extend its marketing reach. Community engagement is done with the community for relationship building. Outreach programs improve learning, promote civic engagement, and strengthen communities through addressing their societal needs. An outreach program creates a partnership between the communities and the business institution. Online instructional design allows clients to reach as small as a company audience or as global as a worldwide audience.

Section 508 Digital Accessibility Compliance

Without digital accessibility, millions of Americans experience barriers when using the internet to search for services, file forms or access content on government and business websites. Websites that are accessible allow easier access to every citizen to connect to governments and businesses, whether using their cell phone or using Assistive Technology.​

User Experience Optimization and Technical Content Authoring

User Experience (UX) Optimization is about solving problems in real people’s lives and helping people to attain their goals with a digital product. UX professionals deal with users’ pain points, investigate how to eliminate them, and design solutions for them. Technical content authoring is the development of technical user guides that are written to the comprehension of the user audience and are comprehensive, reducing the need to technical support. 
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